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Customer Service

Opal Boutiques in Redmond & Issaquah, WA feature contemporary women's apparel and accessories, voted Best Boutique by Seattle Magazine!


Opal Boutiques not only carry a large selection of the most popular clothing designers, but many gifts and accessories as well.  Visit any of our store locations to see our selection of lotions, scarves, candles, belts, jewelry, and more! 


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Shipping

Orders over $200 receive free regular shipping! All other orders will be charged $12.00 for shipping and handling. Opal ships UPS ground unless otherwise specified. Overnight and 2 day shipping is available, please contact our corporate office at 425-898-0704 for a quote.


RETURN/EXCHANGE POLICY

Merchandise returned or exchanged within 30 days of purchase with tags attached will receive a full refund or exchange credit. Sale items are final. Please contact our corporate office Monday through Friday 8:30am-5:00pm PST at 425-898-0704 to obtain a return authorization number. No returns will be accepted without a return authorization.


Gift Certificates

Opal has gift certificates available! We use our signature metallic paper with a Swarovski crystal embellished black linen envelope. The perfect gift!

 

Accepted forms of payment

Opal accepts Visa, Mastercard, American Express, and Discover. If you choose to pay by check, your order will be shipped once your check has been processed.

 

Secure  Shopping

You can shop at www.OpalBoutiques.com with confidence. We have partnered with Authorize.Net , a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram  to see how it works.

The company adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
  • Industry leading encryption hardware and software methods and security protocols to protect customer information.
  • Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy .

www.OpalBoutiques.com is registered with the Authorize.Net Verified Merchant Seal program.

Payment Processing

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